How do I update my name, phone number, or email address on ej77?

For security reasons, you cannot update your registered mobile number or email address on ej77 by yourself — changes must be made through our support team via live chat or email. Once your identity is verified, the team will process the change, typically within 24 hours. For name changes, valid government-issued documents (such as an updated national ID) may be required, as your account is linked to your verified details. For mobile number changes, OTP verification on both the old and new numbers may be required.

Will enabling two-factor authentication (2FA) on my ej77 account cause issues every time I log in?

No, enabling two-factor authentication (2FA) does not add unnecessary hassle to your login — it simply makes your account far more secure. To set it up, go to the Security section in your Settings and link your mobile number or an authenticator app (such as Google Authenticator). When logging in, after entering your password you'll just need to enter a short OTP code that is automatically sent to your phone. Codes are typically valid for 30 seconds. On trusted devices, you can enable the "Remember me" option so you won't need to enter a code every time. With 2FA active, even if someone knows your password, they still cannot access your account.

ej77 | Terms and Conditions – Know the Rules Before You Play

Table of Contents

1 General Terms & Conditions
2 Account Registration
3 Deposits & Withdrawals
4 Betting Rules
5 Bonuses & Promotions
6 Prohibited Activities
7 Account Suspension & Termination
8 Limitation of Liability
9 Responsible Gaming
10 Changes to Terms & Conditions

Important Notice

By registering with ej77, you are deemed to have fully accepted these Terms & Conditions. If anything is unclear, please reach out to our support team.

General Terms & Conditions

Ej77 (https://ej77.click) is an online entertainment platform offering Sports Betting, casino games, lottery, and other recreational services to users in Bangladesh and around the world. In this document, "ej77", "we", and "our" refer to the company that operates ej77.

These Terms & Conditions form a legally binding agreement between ej77 and its users. Please read them in full before using the platform. If any section is unclear, you are welcome to ask our support team for clarification.

These Terms & Conditions are written in Bengali, and the Bengali version is the authoritative text. In the event of any conflict with a translation in another language, the Bengali version shall take precedence.

Ej77 operates under a license issued by a recognized gaming authority. All our games and betting markets are regularly audited by independent third parties to ensure fairness. Every aspect of ej77's operations is built on a foundation of transparency and integrity.

Account Registration & Eligibility

To open an account with ej77, the following conditions must be met:

You must be at least 18 years of age. We do not approve accounts for minors, and any account found to belong to a minor will be closed immediately.
Each person may operate only one account. If multiple accounts are found under the same device, IP address, or identity, all associated accounts may be suspended.
Providing accurate and truthful information at registration is mandatory. ej77 reserves the right to close any account at any time if false or incorrect information is found.
You are responsible for the security of your own account. Never share your password with anyone.

As part of its KYC (identity verification) process, ej77 may request a copy of your national ID or passport. This is done solely to protect the user. Withdrawals may be restricted until verification is complete.

You have up to 24–48 hours to submit the documents required for account verification. If it's urgent, please contact our support team.

Deposits, Withdrawals & Payments

The financial transaction rules that apply to all ej77 users are outlined below. These rules apply equally to everyone.

Transaction Type	Method	Minimum	Processing Time
Deposit	BKash, Nagad, Rocket	৳500	Instant
Withdrawal	BKash, Nagad, Rocket	৳500	10–30 minutes
Bank Transfer	Deposits & Withdrawals	৳1,000	1–24 hours
Crypto	BTC, ETH, USDT	Equivalent to ৳500	Network Dependent

A sufficient verified balance must be available in your account to make a withdrawal. Withdrawals cannot be made directly from a bonus balance — wagering must be completed first.

Ej77 does not charge any fees on transactions. However, payment providers such as bKash or your bank may apply their own charges — this is beyond ej77's control and ej77 bears no responsibility for such fees.

All transactions must be made from your own registered mobile number or bank account — using someone else's number or account is not permitted.
Withdrawals to unverified payment methods will not be approved.
If a suspicious or unusual transaction is detected, ej77 may temporarily place a hold on it and request additional verification.

Betting Rules

Before placing a bet on ej77, please familiarise yourself with the rules below. These rules apply to all Sports Betting and live in-play betting.

Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled — except through the Cash Out feature.
Odds Changes: The odds displayed at the time a bet is placed are considered final. In live betting, odds may change rapidly.
Erroneous Odds: If clearly incorrect odds are published — such as odds that are abnormally high or low — ej77 reserves the right to void the affected bets.
Abandoned Match: If a match or event is abandoned or does not conclude within the scheduled time, all bets are generally voided and stakes are refunded.
Maximum Bet Limit: Maximum bet limits may vary by event and market. These limits are set by ej77, which reserves the right to adjust them at any time.

If there is reasonable suspicion of involvement with professional or organized betting syndicates, ej77 reserves the right to investigate any bet or account.

In an accumulator bet, all selections must win. If one selection is voided, it is removed and the remaining selections are used to settle the bet. Multiple markets from the same match cannot be included in a single accumulator.

Bonus & Promotion Terms

Ej77 offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before accepting.

General terms that apply to all bonuses:

Each promotion can only be claimed once. The same bonus cannot be claimed more than once from the same household or the same device.
The welcome bonus applies to your first deposit only. Once a bonus is credited, the bonus balance cannot be withdrawn until the wagering requirements have been met.
Winnings generated from bets placed with bonus balance also cannot be withdrawn until the wagering requirement has been fully met.
Bonuses are valid for a fixed period. Any unused bonus balance is automatically cancelled once the expiry date has passed.
If bonus abuse or manipulation (including arbitrage) is detected, ej77 reserves the right to cancel the bonus and any associated winnings, and to close the account.

For winnings from a free bet, only the profit portion can be withdrawn — not the original free bet stake. For example, if you win ৳250 from a ৳100 free bet, you receive ৳150 (the net winnings only).

Prohibited Activities

The following activities are strictly prohibited on ej77. Violations will result in immediate account closure and all balances may be forfeited.

Money Laundering: Using ej77 for money laundering is strictly prohibited and constitutes a criminal offence.
Multiple Accounts: Having multiple accounts under the same identity is strictly prohibited. If detected, all associated accounts will be closed.
Bots or Automated Software: The use of automated betting software, bots, or scripts is strictly prohibited.
Bonus Abuse: Exploiting the bonus system fraudulently or engaging in arbitrage betting is strictly prohibited.
Match Fixing: Involvement in match fixing or manipulation of any sporting event is strictly prohibited.
False Information: Using a false identity or forged documents during registration or verification is strictly prohibited.

ej77 reserves the right to report suspicious activity to the relevant authorities and is legally obligated to disclose user information when required by law.

Account Suspension & Termination

Users may close their account at any time by contacting our support team. Before closing your account, it is advisable to withdraw any available balance.

Ej77 reserves the right to close or suspend an account without prior notice for any of the following reasons:

For violations of these Terms & Conditions
Registering with incorrect or false information
Upon detection of suspicious financial activity
Attempting to exploit or manipulate the platform's systems in a fraudulent manner
Due to regulatory directives or legal obligations

In the event of account closure, if no rule violation is established, any remaining valid balance will be refunded. However, bonus balances and disputed winnings will not be returned.

Limitation of Liability

Ej77 maintains the highest technical standards, but service disruptions can occur under certain circumstances. ej77's liability is limited in the following situations:

Technical Glitch: ej77 is not liable for any lost bets or service interruptions caused by internet connectivity issues, server downtime, or third-party service provider failures.
Odds Changes: ej77 is not liable if your bet is not placed at your desired odds due to rapid odds changes during live betting.
Third-Party Information: Scores, statistics, and other data are sourced from third-party providers. ej77 is not responsible for the accuracy of this information.
Personal Decision: ej77 is not responsible for any personal financial losses incurred through betting or gaming.

ej77 is always committed to maintaining a fair and transparent environment. If you encounter any issues, please contact our support team — we're always here to help.

Responsible Gaming Policy

Ej77 is firmly committed to responsible entertainment. We want our users to play for fun — free from financial stress or emotional distress.

Responsible Gaming tools available on ej77:

Daily / Weekly / Monthly Deposit Limits: You can set your own deposit limit at any time. Decreasing the limit takes effect immediately; increasing it takes effect after 24 hours.
Session Timeout: Automatic logout after a set period of inactivity.
Cooling-Off Period: Option to voluntarily deactivate your account temporarily for a period of 24 hours up to 6 weeks.
Permanent Self-Exclusion: Option to keep your account closed for an extended period. Once active, it cannot be reopened before the specified time has elapsed.

Remember, betting and gaming are for entertainment — not a source of income. You should not keep placing bets in hopes of recovering money you've lost. If you feel you have a problem, please speak with our support team.

Changes to Terms & Contact

Ej77 reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes in advance via email or through the platform.

Continued use of ej77 after updated Terms & Conditions are published will be taken as your acceptance of the new terms. We recommend checking this page regularly.

If you have any questions, concerns, or comments regarding these Terms and Conditions, you can reach us through the following:

Email: support@ej77.click
Live Chat: Log in to the platform and chat with us directly (24/7 support available in Bengali)

The Bengali version of these Terms & Conditions was last updated on 1 January 2026. Previous versions are available upon request from our support team.

Why is it important to read the Terms & Conditions?

For most people, "Terms & Conditions" means a long, tedious legal document that nobody reads. At ej77, we see it differently. We believe an informed user is the best user. Knowing your rights and responsibilities makes it easier to make the right call in any situation.

Ej77's Terms and Conditions are written in plain English — keeping complex legal jargon to a minimum. Our goal is to ensure every user understands exactly what the rules are, and feels comfortable asking us directly if anything is unclear.

Bonuses & promotions cause the most confusion

Bonus-related questions are the most common among new users. A frequent issue is: "I received a bonus, but I can't withdraw it." The reason is straightforward — wagering requirements. You need to wager a specified amount before the bonus becomes withdrawable.

Wagering requirements for each bonus are always clearly stated on the promotions page. For example, "30x wagering" means you must bet 30 times the bonus amount before making a withdrawal. ej77 never hides these terms.

Identity Verification — Protection, Not a Hassle

Some users find KYC (Know Your Customer) verification to be a hassle — but it's actually there to protect you. If someone tries to open an account using your identity, the verification process will catch it. Once your identity is verified at ej77, future withdrawals also become faster.

Verification typically requires a scanned copy or photo of your national ID or passport. This information is stored on ej77's secure servers and is never shared with any third party.

Dispute Resolution — ej77's Commitment

If you have a dispute regarding a bet outcome or payment, please contact ej77's live chat support first. Our team will investigate the matter within 24 hours. If the issue remains unresolved, you have the option to escalate it to the licensing authority.

Ej77 never dismisses a legitimate claim. We believe a transparent dispute resolution process is the cornerstone of user trust, which is why every complaint is taken seriously.

Follow the rules and enjoy the experience

The Terms & Conditions at ej77 aren't there to frustrate anyone — every rule exists for a reason. Without the one-account-per-person rule, someone could easily claim the same bonus multiple times, which would be unfair to honest users. Without the ban on bots, regular players would be up against automated programs in an uneven competition.

Ej77 wants every user to have an equal and fair experience. These Terms & Conditions are the foundation of that fairness. If you have any questions, our support team is always here to help.

Ej77 Terms & Conditions – A Complete Guide to Using the Platform

Key Points of the Terms & Conditions